Questions and answers about Florax

Florax helps you run a flower shop faster and more efficiently, with far less manual work. The core business processes are managed in one system.

Florax is built specifically for flower businesses.

Besides customer management, it covers flower inventory, sales, supplies, write-offs, pre-orders, expenses, analytics and reports.

Florax includes inventory, sales, supplies, write-offs, a customer base, a bonus program, Apple Wallet, pre-orders, expenses, payment methods, analytics and reports.

Sales, incoming flowers, supplies and write-offs are best recorded in a single accounting system.

Florax updates stock automatically after each operation, so staff don't have to recount products by hand.

Yes. Florax records incoming goods, supplies, sales and write-offs.

Stock levels update automatically after every operation.

Yes. A stocktake compares the actual number of flowers and products with the stock in the system and shows any discrepancies.

Yes. Florax works with individual products and flowers as well as ready-made bouquets.

Yes. If your business has several branches, you can transfer products between stores and track those transfers in the system.

Yes. You can record store expenses in Florax and use them when analysing how the business is doing.

Orders are created with the “Create order” function.

A staff member adds products or bouquets, selects a customer if needed and picks a payment method.

Yes. Florax has a dedicated pre-order calendar.

Partial prepayment for pre-orders is also supported.

Florax comes with ready-made payment methods and banks.

A store can also add its own payment methods.

Yes. Florax provides analytics on sales, flowers, bouquets, staff, delivery, cost of goods, payment methods and other store metrics.

Yes. Florax stores customer details and lets you attach a customer to their orders.

This keeps purchase history in one place and powers the loyalty program.

The store sets its own cashback percentage.

When placing an order, a staff member attaches the customer, and bonuses are credited to the customer's personal balance.

Yes. A customer's bonus card can be added to Apple Wallet and used from their smartphone.

No. Florax runs in the browser, so there is nothing to install.

The Florax team can help migrate your existing customer base.

Migrating other data needs to be agreed separately.

The subscription includes all core Florax features — there are no separate modules to buy.

Once you're set up, the Florax team gives you the support contacts.

You can reach out with any questions about the system and get help from our specialists.